Moreover, most research universities include students whose parents attended some college but did not have a four-year degree as first-generation college students (Education Advisory Board 2010; CPRE 2007).
Their study provided insights about the process of first-generation students' academic information seeking process in general.
However, the study did not address how students' information seeking behaviour may change across specific coursework-related situations.
According to their study, first-generation Latino students start seeking academic information from peers and pamphlets first, and then consult their advisors or mentors.
Torres and her colleagues also claimed that the unclear role of the advisor as well as the untrusting relationship with advisors make students hesitant to seek help from advisor and other university services.