Quality Management Assignment

Quality Management Assignment-79
Changing organizational behavior requires changing the belief system of its personnel.

Changing organizational behavior requires changing the belief system of its personnel.

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Value creation for the customer is the leading factor of BPR and information technology often plays an important enabling role.

Continuous quality improvement – CQI is an approach to quality management that builds upon traditional quality assurance methods by emphasizing the organization and systems.

By improving standardized activities and processes, Kaizen aims to eliminate waste.

Kaizen was first implemented in several Japanese businesses during the country’s recovery after World War II, including Toyota, and has since spread to businesses throughout the world.

The objective at each stage is to define and meet the customer’s requirements in order to maximize the satisfaction of the final consumer at the lowest possible cost.

Total quality management constitutes a challenge to organizations that have to manage the conflict between cost-cutting and the commitment of employees to continuous improvement.Encouragement to employee involvement is based on the thinking that people involved in a process know it best, and on the observation that involved employees are more motivated to improve their performance.Globalization – Globalization in its literal sense is the process of transformation of local or regional phenomena into global ones.Just-in-time (JIT) – Pull‘ (demand) driven inventory system in which materials, parts, sub-assemblies, and support items are delivered just when needed and neither sooner nor later.Its objective is to eliminate product inventories from the supply chain.Total quality management (TQM) describes a management approach to long–term success through customer satisfaction.In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work Benchmarking – Standard, or a set of standards, used as a point of reference for evaluating performance or level of quality.As much a managerial philosophy as an inventory system, JIT encompasses all activities required to make a final product—from design engineering onwards to the last manufacturing operation.JIT systems are fundamental to time based competition and rely on waste reduction, process simplification, setup time and batch size reduction, parallel (instead of sequential) processing, and shop floor layout redesign.Employee empowerment – Empowerment is the process of enabling or authorizing an individual to think, behave, take action, and control work and decision making in autonomous ways.It is the state of feeling self-empowered to take control of one’s own destiny Employee involvement – Regular participation of employees in (1) deciding how their work is done, (2) making suggestions for improvement, (3) goal setting, (4) planning, and (5) monitoring of their performance.


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