The Problem Solving Model

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Note the difference between "important" and "urgent" problems.

Often, what we consider to be important problems to consider are really just urgent problems. For example, if you're continually answering "urgent" phone calls, then you've probably got a more "important" problem and that's to design a system that screens and prioritizes your phone calls.

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Test - What is Your Personal Decision-Making Style?

Guidelines to Rational Problem Solving and Decision Making Rational Versus Organic Approach to Problem Solving and Decision Making General Guidelines to Problem Solving and Decision Making Various Methods and Tools for Problem Solving and Decision Making General Resources for Problem Solving and Decision Making Also consider Related Library Topics (Also see the closely related topics Decision Making, Group-Based Problem Solving and Decision Making and Planning -- Basics.) Much of what people do is solve problems and make decisions.

Often, they are "under the gun", stressed and very short for time.

Therefore, you might substitute "problem" for "opportunity" in the following guidelines.) This is often where people struggle. Instead, seek to understand more about why you think there's a problem.

If the problem still seems overwhelming, break it down by repeating steps 1-7 until you have descriptions of several related problems.

However, the following basic guidelines will get you started.

Don't be intimidated by the length of the list of guidelines.

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