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Fourth, every box contains a can of Red Bull "energy" drink.I realize this one is personal preference, but people are dying from those things and I do not feel it is appropriate to be pushing dangerous products to our students.I spent 45 minutes on the phone getting it straightened out, including re-ordering the book at the original price, but having to wait another three days.
I have wasted my time having to file complaints with paypal.
Chegg has no managers and they repeatedly put you through to the same belligerent group of people who waste your time.
This is our first and last Chegg order and we have had multiple issues.
First, they canceled one book as an "early return" before we even received it. They refunded and said I could re-order, but the price had jumped $100.
In August 2018, I wanted to add a new subject to my list. I tried multiple methods to remove some subjects myself, before I finally decided to contact Chegg about the issue in September. Let us know if you have any further questions." To anyone thinking of tutoring online through Chegg, please reconsider and take your valuable brains elsewhere.
Now, 4 emails and 1 phone call later, they have done absolutely nothing to resolve the issue, instead responding to every single one of my correspondences with a slightly different paraphrasing of "We're sorry about the issue and your frustration. To those considering receiving tutoring through Chegg, please be aware that the tutors are treated horrendously.
One of the worst example of coordinators lazyness is they review expert answers and score it 0 without reading what is being asked in question.
Experts need to remind them to read whole question and then score correctly.
To Chegg's credit, they are quick to provide discounts (up to 80%) and refunds, but the time, hassle, and frustration, and disappointment are not worth it.
Bought a bundle package for a textbook and internet package that they advertised. After they admitted their system had an error they still refused to give me what I paid for and instead refunded me a portion of what I was charged and then I had to pay almost triple the original cost to get the internet part of my bundle.